For privacy reasons and to avoid coming off as self promoting, I"m not going to be showing the items here or saying the brand etc.
We have our products feed in through Shopify into our Facebook account. Most of them have gone off without a hitch. In the middle of trying to get the Business manager account verified, but facebook is dragging it's feet with approval. I was hoping that doing that would give me some sort of options to contact them, but no dice on that end yet.
The few toys that have been flagged are military style pretend vehicles. It's very clear when looking at the picture that they aren't actually tanks etc. I went through the descriptions on them and removed any words that I thought the facebook bot would be auto flagging, but the review still got denied. And there is no option to appeal advertising for the items either. Most of the links on Facebook's support pages for contacting or appealing go to 404s etc, so I'm not having any luck getting an actual person to look at the review. (Because I"m assuming up to this point, it's been a bot even doing the review).
It was suggested elsewhere that we delete and wait for the relist to go through, but that doesn't solve the advertising issue for the items. However I guess one of my questions is, even if advertising for that listing on the facebook shop is denied, can I still advertise the link to our webstore hosted elsewhere on Facebook? Or will that cause problems since the feed is connected to facebook shop anyways?