How Do You Get Users On The Phone For Customer Discovery?

by charles96322. Posted on Sep 12, 2020    2    4


Hey all,

Long story short, I’m working on a new project and I would like to get some users on a call to make sure I’m essentially solving a real problem. At the moment, I’m adding people on Linkedin and send them a small message that goes like:

“Hey there, I saw you’re working at xyz, I’ve been working on a project in that field and I wanted to know more about your job and get your input on what I’m trying to achieve. Let me know if you have a moment for a quick call.”

I’ve been getting some answers and people are accepting my invitations, but no calls so far. I wanted to know how you guys approach potential users for customer discovery? Do you try to offer them something in exchange? What have worked well for you?

Thanks!


Comments

OhSoStellar

Are you sure a call would be best? I've often found that clear, concise and constructive information is best communicated in an email

leesfer 1

Have you considered offering something for their time?

What do they have to gain by wasting their time on what they believe is a sales call?

  charles96322 1

Yep, that’s what I’d like to do. Do you have any examples of things you would offer to potential users?

OhSoStellar 2

Offer them a free trial of your service once it's live (if it's paid). That way you're getting their email and information regardless. That, or Chipotle always makes people talk.