I work at a Computer Service shop , we do sales and repairs for all things computer and printer related and we're pretty much screwed because there's too many things to keep track of like :
- What's this laptop's problem?
- What did this customer leave along with their laptop/pc? A power adapter? A Bag?
- Which disk goes to which computer
- When does this customer need his laptop
- When did they first send us this laptop for repairs
- When did we finish repairing that laptop
Right now my boss is keeping track of everything in a Microsoft Excel - Access System but he says he needs a better solution , so my question : Is there any software that let's us keep track of all the above and have custom parameters?
I'd rather not have to make a whole database system with sql or something, I'd prefer a ready-made system. Is there such a thing?