Im currently doing Home-made cookies business and sell it with a local platform(Online) and also offline while studying. Unfortunately Covid causing me to stop from college so i only focus on my business right now. And now my business also threatened.
Because of course im not the online who've got hit financially by covid and it's causing low amount of order. And not only that, price of ingredients has also risen.
Im really considering Reduce Quality / Increase Price , but both will damaging my business really hard especially Reduce Quality, it's taking a long time to build my rating on platform from 4,0/5 To 4,8/5.
I really need someone that've been in same situation or even harder and whoever have advice would highly appreciated.
P.s: Sorry for poor English.