we are a small business and we have about 30 customers
All CRM i have seen were more geared towards selling and acquiring customers
and they were sometimes quite complex.
we just have a few customers and i am looking for a simply way to keep track of visits, complaints, schedule new visits and so on.
- reminders to visit a customer, automatically schedule new visit to a customer
- see what current problems of customers are
- see what complaints, feedback customers have - what the status of the solution to their problem is
a simple tool that gives me a good overview
do you have any suggestions or experiences with software like that?
thank you for your help