The adorable robot from Star Wars is no longer a fictional character: in the Trio hotel in the US, an robot similar to R2-D2 called Rose has been helping out with entertaining guests, delivering towels, wine and pet treats to rooms for years.
“Originally it was a, 'wow'," said Michael D’Amodio, vice president of Seaview Investors. "It was a way of differentiating ourselves from other hotels in the competition. People were amazed by the technology and seeing this little robot that kind of looks like R2-D2 from Star Wars delivering items to the room.”
Now, during the coronavirus pandemic, a lot of guests prefer a touchless experience, so robots like Rose have become more of a necessity than novelty, providing guests with a much-needed peace of mind.
Deliveries aren’t the only task this robot is good for in this pandemic. It can help maintain hotels’ rigorous hygiene standards. In Texas, the Westin Houston Medical Center hotel added two virus-killing robots to help out with disinfecting rooms.